Remove your personal information from the internet in Singapore

Which details count as personal information

Anything that lets a stranger find, call or recognise you; a block and unit number plus a car plate is often enough. Google’s removal form lists a “Resident ID card number” as protected data, which covers an NRIC or FIN, even when only part of it is shown.

• Where you live: HDB block and unit number, condo name, a photo of your door or lift lobby
• How to reach you: mobile number, personal email, Telegram handle, social media profiles
• Identity numbers: NRIC or FIN, passport details, bank account or card numbers
• Your daily life: employer, office, your children’s school, usual MRT station
• People close to you: names and photos of your partner, parents or children
• Private material: chat screenshots, medical letters, payslips or police reports shared out of context

Where Singaporeans find their details exposed

Exposure usually follows a dispute: a breakup, a neighbour quarrel, a Carousell deal gone wrong. Each site has its own route, and the right one decides whether a request succeeds.

• HardwareZone (EDMW), a prescribed platform under the Online Safety (Relief and Accountability) Act 2025 that must act on online harm notices within set deadlines: remove a HardwareZone thread
• Reddit posts on r/singapore, r/askSingapore or r/SingaporeRaw, reported through Reddit’s form and to moderators: remove a Reddit post about you
• Stomp reader submissions, handled by its editors at SPH Media: remove a Stomp post
• Telegram public channels that compile profiles; Telegram does not process any request about private groups or chats: Telegram removal
• Facebook community groups and exposure pages: Facebook removal
• Google Search and Google Images, which keep showing all of the above when someone types your name

Our personal information services

Each service below covers one kind of exposure. If several apply, one assessment covers them all and you pay per link, not per service.

The Online Safety Commission: free, and who it helps

Since 29 June 2026 the Online Safety Commission (OSC) can direct a poster, a group administrator or a platform to disable access to harmful content. Doxxing goes to the OSC directly at report.osc.gov.sg; for harassment and stalking you report to the platform first and turn to the OSC if there is no adequate response within 24 hours, with proof of that report. It is free; 44% of its first 500+ reports were about doxxing.

You can report if you are a citizen, a PR or hold a valid pass: Work Permit (including migrant domestic workers), S Pass, Employment Pass, EntrePass, Dependant’s Pass, LTVP or Student’s Pass. You must give your identity and proof of it; anonymous reports are not accepted. The OSC cannot act for tourists, people abroad without a pass or companies, and it covers only its current list of harms. If your case fits, file it. We work alongside it on what remains:

• Google results: the OSC has not said publicly how it deals with search engines, so we file Google’s own removal requests
• Sites outside Singapore: when a foreign site ignores a direction, the remedy is blocking for users in Singapore; the page stays online elsewhere, so we pursue the site and its host
• Re-uploads and mirrors, which need a new report each time; the 20-link pack includes monitoring
• Exposure that is not doxxing in law, such as an old listing or a leaked document posted without intent to harass
• The legwork: finding every copy, choosing the report category each site uses, and following up

What Singapore law gives you, and its limits

The PDPA 2012 does not apply to individuals acting in a personal or domestic capacity (s 4(1)(a)), so it gives you nothing against a private poster. Against an organisation it does: you can withdraw consent (s 16), and it must stop keeping data it no longer needs (s 25). Singapore has no general right to erasure, so Google does not delist a result just because you ask.

The Protection from Harassment Act (POHA) makes doxxing an offence under s 3(1)(c), punishable by a fine of up to S$5,000, up to six months’ jail, or both, and under s 5(1A) where the aim is to cause fear of violence. The Protection from Harassment Court can grant a protection order; an expedited order is heard within two working days, and the filing fee is S$30.

NetClearer is not a law firm and gives no legal advice; when a court order or a police report is the better route, we say so.

How a removal works with us

1. Free assessment. Send the links through the contact form (Messenger also works), with screenshots showing the date and time if you have them. We reply within 24 hours with what can be removed, by which route, and the fixed price.
2. Mapping. We look for other copies: quotes, screenshots on other sites, image results.
3. Removal at the source. Private-information reports under the category each platform uses, requests to moderators and site owners, abuse notices to the host when a site ignores its own rules.
4. Removal from Google. One request per URL under Google’s personal information policy, then a refresh request once the page has changed.
5. Follow-up. We check each link until there is a final decision, and report back.

Why requests fail, and how we avoid it

Most refusals come from avoidable mistakes: a report filed as “harassment” when the platform has a private-information category, a screenshot without the URL, several pages in one Google request, or an OSC harassment report without proof of the earlier platform report. We check each point before filing. We never need your passwords, and we never contact your employer, your family or the poster without your agreement.

Prices for personal information removal

One link is S$42, with action within 48 hours. Three links cost S$99, ten links S$286 with action within 24 hours and a removal report, twenty links S$501 with monitoring for re-uploads. Larger packs and monthly plans from S$113 also exist. Fixed prices in Singapore dollars, no extra fees, secure card payment via Stripe. Send the links for a free assessment, or see all prices.