Remove your personal information from websites and Google in Hong Kong

What we remove

• HKID numbers and photos of identity cards, even partly masked
• Home addresses down to the estate, block, floor and flat
• Mobile numbers and personal email addresses posted with an invitation to contact you
• Workplace, children’s school and car plate published to help others find you
• Family photos and screenshots of your private social media accounts
• Old directory and people-search pages that still list you after you moved

Who exposes personal details in Hong Kong, and why

The PCPD received 4,228 complaints in 2025, 23% more than in 2024. In doxxing cases, the main motive was a money dispute (45.2%), followed by family or relationship conflicts (24.4%); two thirds of disclosures were made on social media and messaging apps, one third on leaflets and banners (PCPD, 3 February 2026).

In other words, most cases are not about public figures. They start with an unpaid bill, a business falling out, a separation or a quarrel with a neighbour, and end with a Facebook post, a LIHKG thread or a Telegram channel listing where you live.

Free routes first

Your situation, page by page

Choose the page closest to your case. Each one explains the evidence to keep, the routes we use and the limits.

What NetClearer adds

• We file everything in parallel: platform reports, Google requests and, for doxxing, the PCPD complaint prepared and filed with your written authorisation.
• We cover the places the free routes do not: overseas forums, people-search sites, cached pages and copies that reappear.
• We keep the file in order: every link, filing date and answer in one written record.
• We never contact the poster, your employer, your family or your estate management office.

How it works

1. Send the links through the contact form or by email. Screenshots help; documents such as your HKID are not needed at this stage.
2. Free written assessment before any payment: which links, which routes, a fixed quotation.
3. Filing within 48 hours of payment. For a PCPD complaint, we prepare Form OPS004 and you sign the authorisation and the consent to act as witness.
4. Follow-up with each platform, Google and the PCPD until there is a decision, then a written summary.

Hong Kong law, without the myths

Hong Kong has no right to be forgotten. The Administrative Appeals Board found no such right under Hong Kong law and held that the Personal Data (Privacy) Ordinance does not reach Google LLC (AAB No. 15/2019, 7 August 2020). Google removes results under its own policies, which already cover identity numbers, contact details and doxxing.

The strongest legal tool is Part 9A of the PDPO, in force since 8 October 2021: disclosing someone’s personal data without consent, with intent or recklessness to cause harm such as harassment or psychological harm, is an offence, up to HK$1,000,000 and 5 years’ imprisonment in the most serious cases. The PCPD can order removal through cessation notices. The PDPO also lets you ask a Hong Kong data user to correct inaccurate data.

NetClearer is not a law firm and gives no legal advice. For an injunction or a damages claim, consult a Hong Kong solicitor.

What we cannot do

• Change public registers, such as land or company records. We can point you to the protections they offer.
• Remove posters, banners or flyers on walls and lamp posts: report those to the police or the PCPD.
• Identify an anonymous poster. Platforms disclose account data only to the police or under a court order.
• Act on political, national-security or public-interest content, in either direction.

Fixed prices in HK$

One link HK$255, three links HK$608, ten links HK$1,753 with a removal report, twenty links HK$3,074 with monitoring for re-uploads. Monthly plans from HK$696 suit people who are targeted repeatedly. Fixed price, no extra fees, card payment through Stripe; work starts within 48 hours. See all prices.