Remove harmful results when someone searches your name on Google
When a search for your name shows an old LIHKG thread, a page exposing your personal details or an outdated article, NetClearer requests removal from the site that hosts it, then files the matching Google request, result by result. HK$255 per link, fixed price with no extra fees, and work starts within 48 hours. Google decides under its own policies.
Published · Updated by Pierre Billard, founder of NetClearer
Why your name results matter in Hong Kong
Google handles about 91% of searches in Hong Kong (StatCounter, June 2026). Employers, landlords, clients and future in-laws search a name before a meeting, often in both English and Chinese. One result on the first page, a forum thread from years ago or a post naming you in a dispute, can cost a job offer or a contract without anyone telling you why.
First, the honest answer: no right to be forgotten
Hong Kong law gives no general right to have your name removed from Google. The Administrative Appeals Board said so in 2020 and held that the PDPO does not reach Google LLC (AAB No. 15/2019, 7 August 2020). What exists instead is a set of Google policies that apply worldwide, and the possibility of acting on the source page.
One Hong Kong case shows the source route at work: the PCPD ordered a website to remove links to court judgments that the Judiciary had since anonymised, and the Administrative Appeals Board upheld the order on 27 October 2015 (the *David Webb* case). Re-using personal data for a new purpose can breach the PDPO even when it was once public.
Which results can go, and through which route
| Result | Route | Realistic? |
|---|---|---|
| Page showing your HKID number, address or mobile | Google personal information or doxxing form, plus the source site | Often accepted |
| Intimate or AI-made sexual images | Google’s explicit-imagery forms | Often accepted |
| Page deleted or edited at the source but still in results | Google outdated-content tool | Usually accepted |
| Forum thread naming you in a private dispute | Moderator report or a precise notice to the forum; then Google | Depends on the content |
| News article or court report | Request to the editor to update or anonymise; then Google | Publisher decides; weakest route |
| Content found unlawful by a court or the subject of a PCPD notice | Google legal removal request with the order or notice | Case by case |
Forum threads and the notice rule
Many name results in Hong Kong come from LIHKG, Discuss.com.hk or Baby-Kingdom threads. In *Oriental Press Group v Fevaworks* (Court of Final Appeal, 4 July 2013), the court held that a forum host can rely on an innocent-dissemination defence for users’ posts only until it is notified; once notified, it must act within a reasonable time. A precise, factual notice listing the URL, the words and why they are false or private therefore carries weight with Hong Kong hosts. We send such notices as your representative, never as a solicitor’s letter.
How a name clean-up runs
- Audit: we search your name in English and Chinese, with and without your employer or district, and list every harmful result on the first pages.
- Free written assessment: for each result, the route, the realistic chance and a fixed quotation. We tell you which results are not worth paying for.
- Source requests within 48 hours of payment, then Google requests for each URL.
- Re-check after the requests are decided and a written report on each link.
What we do not sell
- Pushing results down with fake profiles or paid articles: we remove or de-index, nothing else.
- Removal of genuine reporting of public interest, court reports about public figures, or anything political.
- Certainty: Google, the publisher or the forum decides, and some results stay. We tell you which, in writing, before you pay.
Price
HK$255 per result, HK$608 for three, HK$1,753 for ten with a removal report. If new results keep appearing, monthly plans start at HK$696. Fixed price, no extra fees, card payment through Stripe. See prices, news articles or forum posts.
Frequently asked questions
Can you remove my name from Google completely?
No one can remove a name from Google. What we can do is ask for specific results to be removed, at the source and from Google, when they break a platform rule or Google policy. For most clients the aim is a clean first page for the searches that matter, not an empty one.
There is a news article about my old court case. Can it go?
Sometimes, but it is the hardest route. Publishers decide, and Hong Kong law gives no right to erase accurate reporting. Editors do sometimes update or anonymise an old report, for example after an acquittal. See our page on news articles for what we can ask.
Do Chinese-language results count as separate links?
Yes. Each URL is one link, whatever the language. Many Hong Kong pages appear in both English and Chinese versions, so the audit lists them separately. We never charge for a result we advise you to leave alone.
Will Bing and Yahoo show the results too?
Bing and Yahoo together handle about 6% of Hong Kong searches. Once a source page is removed, they drop it in time. Where a result stays visible there, we can file a similar request with Bing.
Related services
Personal information removal
Your HKID number, home address, mobile or workplace exposed online? We file the platform and Google requests and, with your authorisation, the PCPD doxxing complaint.
Learn moreRemove URLs from Google
Pages and images about you in Google Search: we match each result to the right Google removal policy, file the request and deal with the source site.
Learn moreForum post removal
A LIHKG, Discuss.com.hk or Baby-Kingdom thread naming you or your company: we send the forum a precise notice, report doxxing and clear Google.
Learn moreNews article removal
Old court and crime reports on HK01, on.cc or Sing Tao that still carry your name: we ask the editor to update or anonymise them, then clean up Google.
Learn moreHome address removal
Your estate, block, floor and flat visible on Google or in a post? We ask the source to remove it, file Google’s request and, for doxxing, the PCPD complaint.
Learn moreTell us what’s happening. We’ll take it from here.
Free, confidential assessment in writing. Send the links through the form: we reply within 24 hours with the route, the timeline and the fixed HK$ price.