Remove your personal information from the internet

What we remove

Personal information is anything that lets a stranger find, call, impersonate or rob you. In the Philippines it usually ends up online through a Facebook post, a screenshot of a chat, a lending app collector or a leaked database. We handle:

• Mobile numbers posted in call-out posts, groups, comment threads and directory sites
• Home addresses, barangay and building details, and photos of your house or gate
• Email addresses and social media handles linked to your real name
• Government IDs: photos of your UMID, driver’s license, passport, PhilSys ID or company ID, and ID numbers typed in a post
• GCash, Maya and bank details: account numbers, QR codes and screenshots of transfers that show your name
• Signatures, login details and medical records shared without your consent
• Doxxing posts that combine several of these items to expose or threaten you

Our personal information removal services

Each type of data has its own rules at Google, Meta and the websites that publish it. Choose the page that matches your case, or send us all your links at once: one assessment covers everything.

Personal information cases compared

Each type of data has its own route. In every case we report the source first, then ask Google; the platform or Google decides.

How we remove personal information from Google and the web

1. Free assessment. Send us the links on Messenger or through the contact form. We check each one and tell you what can be removed, by which route, and the price, before you pay anything.
2. Removal at the source. We report the post under the platform’s own privacy rules. Meta’s Community Standards on privacy violations, for example, cover the phone numbers, home addresses and ID numbers of private persons. For websites, we write to the owner and, if needed, to the host.
3. Removal from Google. Google accepts requests to remove results that show your phone number, address, email, ID numbers, bank or card numbers, signature, login details or medical records, and results that dox you. We file one request per URL with the right evidence. More on Google routes: remove links from Google.
4. Follow-up. We check every link until the decision is made, and file a second request on another ground when the first is refused. The larger packs include monitoring for new copies.

We act within 48 hours of your order with a single link, faster with the 3 and 10 link packs. Platforms and Google make the final decision: we request, they decide. See our content removal prices for every pack.

Doxxing and “scammer” call-out posts

The most common case we see in the Philippines is the call-out post: someone accuses you of being a scammer and adds your photo, full name, mobile number, address or GCash number so that others can “find” you. True or not, publishing that data exposes you to threats, prank calls and identity fraud.

We ask the platform to remove the post, or at least the personal data in it, and ask Google to de-index any copy. When the post is on Facebook, see how we remove Facebook posts about you. When your data circulates in public channels or reposts, we also handle Telegram channels and posts on X. If someone created an account in your name, that is a different procedure: remove a fake account.

Lending-app shaming posts

Some online lending apps and their collectors post a borrower’s photo, ID or contact list on Facebook, or message their family and friends. The SEC and the National Privacy Commission treat this as unlawful. We have a dedicated page to remove lending app shaming posts: we take down the posts, while you keep dealing with the loan itself.

Data breach re-posts: what is possible

When a database leaks, as with the PhilHealth breach, parts of it are often re-posted on forums, file-sharing sites and Facebook groups. We can request removal of the copies that are public on the open web and ask Google to remove the results that show your data. Copies sold or traded on the dark web or in private groups cannot be reached by anyone: we say so in the assessment instead of charging you for it.

Your rights under the Data Privacy Act (RA 10173)

The Data Privacy Act of 2012 gives you, as a data subject, the right to ask that your personal data be blocked or erased when it is false, outdated, unlawfully obtained or used without your consent. The National Privacy Commission (NPC) states that this right also covers data published online, and that the publisher should ask other sites and search engines to remove or de-list copies.

We use these rules, together with the platforms’ own policies, to write requests that you sign. We are not a law firm and do not give legal advice. If you want to file a complaint with the NPC, a police report with the PNP Anti-Cybercrime Group or the NBI Cybercrime Division, or a case in court, we prepare a clean evidence file (links, dated screenshots) that you can bring to them or to your lawyer.

What we cannot remove, and what we do instead

• Private chats and closed groups (Messenger, Viber, private Telegram groups) cannot be cleaned from the outside. We remove everything public and indexed.
• Public records and news reporting are usually protected. Courts, government registries and journalists have their own rules; we tell you honestly when a request has no chance.
• Information you published yourself is best deleted from your own accounts. We show you where it still appears and handle copies made by others.
• Your number or address itself cannot be changed by us. Removing the posts stops strangers from finding it; if you are in danger, contact the police first.