Remove online harassment in Singapore

What counts as online harassment under Singapore law

Two laws apply. The Protection from Harassment Act (POHA) makes it an offence to use threatening, abusive or insulting words or behaviour that cause harassment, alarm, distress or humiliation: s 3 when it is intentional (a fine of up to S$5,000, up to six months’ jail, or both), s 4 even without intent, and s 7 for unlawful stalking, which covers repeatedly following someone online. The Online Safety (Relief and Accountability) Act 2025 lists online harassment, including online sexual harassment, and online stalking among the five harms the OSC has handled since 29 June 2026.

Typical cases: insulting comments under every Instagram post, an EDMW thread that keeps “updating” on someone’s private life, a fake Facebook page built to ridicule an ex. Harassment was 38% of the 500+ reports the OSC received in its first two months. Criticism, a bad review or a single rude reply is usually not harassment in law, and platforms keep it.

Should you go to the OSC, the police or a removal service?

Start with the free routes.

Free steps to take today

• Report each post on the platform under the harassment or bullying category, and screenshot the confirmation. The OSC asks for proof of that report before it accepts a harassment or stalking case.
• Keep evidence with dates: the URL, the username or profile link, and screenshots showing the date and time.
• Wait 24 hours, then go to the OSC if the platform has not acted or its answer is inadequate. You need proof of identity (NRIC, long-term pass or Student’s Pass); Work Permit, S Pass, Employment Pass and Dependant’s Pass holders can report.
• Block, but do not reply. Replies feed the thread.
• Talk to someone: the National Anti-Violence and Sexual Harassment Helpline (1800-777 0000, 24 hours) or SHECARES@SCWO (8001 01 4616, weekdays 9am to 9pm).

What NetClearer adds

We do not replace the OSC and have no partnership with it. People hire us when the harassment is spread over many sites, ranks on Google under their name, or is too painful to keep reading. We work from your signed, written authorisation; we never ask for your passwords and never log into your accounts.

1. Free assessment. Send the links through the contact form (Messenger also works). Within 24 hours you get the list of posts, the route for each and the fixed price.
2. Reports at the source. Each post reported under the platform rule it breaks: Meta’s bullying and harassment policy, TikTok’s harassment rules, X’s abusive behaviour policy, HardwareZone moderators, abuse@telegram.org for public channels.
3. Google. Removal requests for results that expose your contact details or come from pages already taken down, then a refresh request so the old snippet disappears.
4. Copies elsewhere. Reposts, screenshots shared in other groups, mirror accounts and image results.
5. Follow-up. We chase each decision and report back. The 20-link pack (S$501) adds monitoring for new copies.

Limits we tell you upfront

• Private chats and private Telegram groups: platforms do not review them on outside requests. The OSC can direct a group administrator; the police can act on threats.
• Opinion and fair criticism stay online under every platform’s rules, however unpleasant.
• Court orders: we never file court applications. For a protection order or damages under POHA, see a lawyer or the Protection from Harassment Court.
• No guarantee: platforms decide. We promise the actions and the timelines, not the outcome.