Remove Facebook posts and profiles about you in Singapore

Why Facebook is where most Singaporeans meet online harm

Facebook is used monthly by about 71.9% of the population (Digital 2025 Singapore). In the government’s 2025 survey, 57% of residents who met online harm met it on Facebook, ahead of YouTube and Instagram, and platforms often took five days or more to act on a report (MDDI, October 2025).

That has changed on paper. Facebook is designated under IMDA’s Code of Practice for Online Safety (in force since 18 July 2023) and is one of six prescribed platforms under the Online Safety (Relief and Accountability) Act 2025. It must now act on an online harm notice about intimate images within 24 hours, or 6 hours where intimate parts are exposed, and on other harms such as doxxing within 48 hours. A notice that names the harm precisely is what starts that clock.

What we take down from Facebook

• Naming-and-shaming posts in neighbourhood, buy-and-sell or “exposed” groups that accuse you, show your face or ask members to find you.
• Doxxing: your HDB block and unit number, phone number, workplace or partial NRIC posted to target you, which can be an offence under POHA s 3(1)(c). See remove doxxing posts.
• Impostor profiles and Pages using your name and photos, often to ask your friends for money. See fake accounts.
• Intimate photos or videos, real or AI-generated, posted or threatened without consent. See intimate image removal.

Reviews on your business Page are a separate service: Facebook review removal.

How Meta reports work, and why many fail

Meta judges each report against its Community Standards. The usual reasons a valid Singapore report is closed: the wrong reason was chosen (harassment instead of privacy), the report points to a group instead of the exact post URL, or nothing shows the person in the post is you. We fix all three before filing.

1. Exact URLs. We capture the permalink of each post, comment or photo, plus dated screenshots, because a group link alone rarely leads anywhere.
2. The matching policy. Impostor profiles are reported as “pretending to be me or someone I know”; posts with your address or NRIC under privacy; intimate images under non-consensual intimate imagery, with StopNCII.org hashing on your own device so copies are blocked without anyone seeing the image.
3. Impostor form for non-users. If you have no Facebook account or are locked out, Meta’s form needs the fake profile URL and a photo of your ID, which you upload directly.
4. Escalation. Refused reports are re-filed with a clearer policy argument, and group admins are asked to delete the post.

The Online Safety Commission and what we add

For intimate images and doxxing you can report straight to the Online Safety Commission (OSC) at report.osc.gov.sg, free. For harassment and stalking, report to Facebook first and keep proof; the OSC steps in if there is no adequate response within 24 hours. Citizens, PRs and valid pass holders, including Work Permit and Dependant’s Pass holders, are eligible. The OSC can direct the poster, the group administrator or Meta itself, and reported resolving over 90% of eligible reports in its first two months. Use it if you qualify.

NetClearer covers what it does not: impostor profiles (impersonation is a later-phase harm), copies outside Facebook, Google de-indexing requests, business-related posts, anonymous victims, and the reporting work itself. We can also prepare your OSC evidence pack. We never contact your employer or family.

Our process and price

1. Send the links confidentially through the contact form (Messenger works too). We reply with what can be removed, by which route, and the fixed price before any payment.
2. Reports filed within 48 hours for one link (S$42), 36 hours for three (S$99), 24 hours for ten (S$286, with a removal report).
3. Google clean-up. Once a post is gone, we ask Google to refresh or drop the cached result.
4. Re-upload watch with the 20-link pack (S$501) and monthly plans from S$113.

Meta decides; we promise the actions and timelines, not the outcome. No extra fees, secure card payment via Stripe. See pricing or other platforms we cover. NetClearer is not a law firm.