Glassdoor review removal for Singapore employers

What Glassdoor will and will not do

Candidates weighing offers from regional headquarters, banks, tech firms and local SMEs read Glassdoor closely. Its position is firm: no removal because a review is negative, no paying to remove reviews, and no disclosure of an anonymous author to an employer who asks.

It does remove content that breaks its rules. The reasons an employer can rely on:

• Community Guidelines breach: naming a non-public individual, confidential or proprietary company information, threats or hate speech, content that is not first-hand.
• False information that can be shown to be false.
• Several reviews by the same person, typical after a retrenchment exercise.
• Written by HR or management, which also covers a suspiciously glowing review.
• Wrong company, common when several Singapore entities share a near-identical “Pte Ltd” name.

Glassdoor reviews we see from Singapore companies

• A review naming a team lead or HR officer in full and accusing them personally, rather than describing the workplace.
• Client names, contract values, colleagues’ salary bands or internal project codes.
• Three reviews with the same wording, dates and job title after one employee left on bad terms.
• A review meant for another entity, describing an office in a building or an industry that is not yours; your ACRA business profile settles it quickly.

Reviews about long hours, management style, pay or the retrenchment itself describe the reviewer’s own experience. Glassdoor keeps them, and a measured employer response is the better answer.

Why employer flags fail

Most refused flags target a review that is harsh but first-hand: Glassdoor protects those, however unfair they feel. Others pick the right ground with no proof, such as “false information” without showing what is false, or claim duplicates when only the job title matches. We take on a review only when a guideline clearly applies, and we send Glassdoor checkable evidence that exposes no employee: company registration details, the overlap between duplicate texts, documents disproving a factual statement.

How we handle your Glassdoor reviews

1. Free assessment. HR or management sends the review links through the contact form. We say which reviews have a guideline ground and which do not.
2. Evidence. We assemble the proof Glassdoor can check, without personal data about current or former staff.
3. Direct report. With your signed authorisation we report each review to Glassdoor ourselves within 48 hours of your order. We never need your employer account, a password or an admin seat, and HR files nothing.
4. Result. We follow up and tell you which reviews were removed and which Glassdoor kept.

PDPA: do not hunt for the author

The PDPA 2012 does not apply to individuals acting in a personal capacity (s 4(1)(a)), so a former employee’s review is not a data-protection case against them. Your company, on the other hand, is bound by the PDPA when it uses staff records: combing HR files to unmask a reviewer, or naming a suspect in a public reply, creates risk your DPO will not welcome. If a review is defamatory, a lawyer can advise on court options. We are not a law firm; our work stays at platform level.

Indeed, price and next step

Many candidates read Indeed company reviews alongside Glassdoor: see Indeed review removal, or all platforms on fake review removal. S$29 per review, S$78 for three, S$214 for ten. Fixed price, no extra fees, secure card payment via Stripe. Send the review links for a free assessment; details on the pricing page.