Remove a link or an image from Google in Malaysia

Google de-lists under its own rules, not under Malaysian law

Malaysia has no right to be forgotten. The Personal Data Protection Act 2010 gives no right to have data erased, it does not apply to what private individuals post, and it exempts journalism in the public interest. So nobody in Malaysia can “order” Google to forget you on the basis of privacy alone.

What does work is Google’s own removal policies, which apply worldwide. When a result fits one of them, Google takes it out of its results, usually after reviewing a written request. The page itself stays online until the website removes it, which is why we work on both ends.

Which Google requests fit which problem

Google’s “Results about you” dashboard is offered only in certain countries, and Malaysia is not confirmed among them. For Malaysian clients we use the standard personal information request, which is open everywhere and covers the same data.

The free routes, and where they stop

You can file Google’s forms yourself, at no cost, with a Google account. If the content also sits on Facebook, TikTok or Instagram, the in-app report under the Online Safety Act 2025 is free too, and a complaint at aduan.mcmc.gov.my lets MCMC look at the content; for threats or extortion, a report at a police station comes first.

Their limits are practical. Google Search is not among the platforms named as licensed under the Act, so its 12-hour assessment rule does not apply to search results. MCMC can have a site blocked for Malaysian users, yet the Google result often still shows its title and thumbnail, and mirror domains carry the same page. Requests that are vague, sent to the wrong form or missing proof are refused, and few people have time to check twenty links one by one.

How we take a result out of Google

1. Free assessment. You send the links, or the search you typed (for example your name with your taman, or your name in Malay and Chinese). We tell you which policy fits each result, what we expect, and the price, before you pay.
2. Source first. Where the page can come down, we report it to the site, its moderators or its host, because a deleted page drops out of Google once it is recrawled.
3. Google request. We file the matching request for every result left, with the evidence Google’s reviewers look for, and answer any follow-up questions from Google.
4. Outdated snippets. When the source is gone but Google still shows the old text or image, we use the outdated content tool until the result updates.
5. Report. You get the status of each link. With the larger packs we also search again for copies and new results.

Results we are asked about most in Malaysia

• A Facebook group post with an IC number and a photo of a MyKad, now showing in Google Images.
• An illegal moneylender’s “funeral” poster or shaming post with a debtor’s face and address in a jalan or taman.
• A Lowyat or Cari thread naming someone, years old but still the first result for their name.
• A BM news portal story about a case that was later dropped, still ranking above everything else.
• Intimate images or clips re-uploaded on foreign adult sites and mirror domains that are blocked in Malaysia but still indexed.

Related services for what Google shows

A Google request rarely stands alone. When your phone number or address is the issue, see personal information removal and remove your address from Google. For stories in the press, news article removal explains what editors and Google accept. Intimate content is handled in intimate image removal, and old threads in forum post removal. If you mainly want a cleaner search for your name, start with remove your name from Google.

Price, timeline and discretion

One link costs RM133, fixed price, no extra fees, and work starts within 48 hours of your order. Packs lower the cost per link: 3 links RM316, 10 links RM912 with a removal report, 20 links RM1,600 with monitoring for re-uploads. See all options on the pricing page. Payment is by card through Stripe.

We never contact your family, your employer or the person who posted the content, and we never ask for your passwords. We are not a law firm and give no legal advice; when a police report, the Anti-Sexual Harassment Tribunal or a lawyer is the better route, we say so.