Remove a post or account from X (Twitter)
A thread with your address, a reposted intimate clip, an AI-edited image or a fake profile on X? X is not licensed under Malaysia’s Online Safety Act, so reports rely on X’s own policies. NetClearer files them with the right evidence, then clears Google. From RM133 per link, fixed price, no extra fees; work starts within 48 hours.
Published · Updated by Pierre Billard, founder of NetClearer
X is not licensed in Malaysia: what that means for you
Since 2025, social media and messaging services with eight million or more Malaysian users need a licence from MCMC, and the Online Safety Act 2025 places its duties on these licensed platforms. TikTok, Telegram and WeChat are licensed, and Facebook, Instagram, YouTube and WhatsApp are treated as registered from 1 January 2026. X is not: it maintains that it has fewer users than the threshold, and DataReportal’s Digital 2026 report puts its Malaysian ad reach at about 4.8 million.
For a person targeted on X, this has three practical effects.
- No Malaysian deadline. The one-hour acknowledgement, 12-hour assessment and four-hour removal rules do not bind X. It answers when its own queue allows.
- No platform penalties under the Act. The fines for platforms that ignore their duties do not reach X.
- MCMC can still be told. Section 24 lets anyone report harmful content to MCMC, including on unlicensed services, and MCMC can act through other powers. It summoned X in January 2026 over sexualised images made with its Grok AI tool, which it treats under section 233 of the Communications and Multimedia Act.
The people who post remain fully exposed to Malaysian criminal law: the doxxing offence in Penal Code section 507E, the harassment offences in sections 507B to 507D, and CMA section 233 apply whatever the platform’s status.
What spreads on X in Malaysia
- Repost accounts sharing intimate clips taken from Telegram groups or leak sites, with captions naming the person or their university.
- Doxxing threads listing a person’s name, employer, IC number or home address after an online argument.
- AI-edited sexual images of women made from ordinary photos.
- Impersonation profiles using a public figure’s or an ordinary user’s photos to spread claims or scams.
X policies that work, and how we use them
| Content | X rule and route | Our note |
|---|---|---|
| Intimate image or video shared without consent | Non-consensual nudity policy; private information report form, “unauthorised photo or video” | Some types can be reported by anyone, not only the person shown |
| Address, IC number, phone or employer posted | Private information policy and report form | Context matters: we show that the details are private and the thread invites harassment |
| Account posing as you | Impersonation report in the Help Center, by you or an authorised representative | No X account needed; bystanders can also flag it from the profile |
| AI-edited sexual image | Non-consensual nudity and synthetic media rules | X is not a StopNCII partner, so each copy is reported |
| Your photo or video reposted | Copyright report | Works on copies even when the poster changes accounts |
How we remove content from X
- Free assessment. Send the post and profile links through the contact form or Messenger. We tell you which policy fits and the price before you pay.
- Evidence first. We capture posts, quote-posts and replies with dates, because accounts on X often delete and repost to avoid reports.
- Reports. We file under the strongest policy for each post, plus the MCMC complaint when the content fits the Act’s harmful categories. Police reports are made by you in person at a station; we prepare the facts and evidence pack.
- Google and Telegram copies. X posts are indexed by Google and often mirrored on Telegram and leak sites. We remove those copies too and follow each link until it is gone.
Price and discretion
One link costs RM133, fixed price, no extra fees, and work starts within 48 hours. Thread copies are cheaper in a pack: 3 links RM316, 10 links RM912, 20 links RM1,600 with monitoring for re-uploads (prices). We never contact the poster, your family or your employer, and we never ask for passwords. See also leaked video removal, doxxing removal, deepfake removal and our other platforms.
Frequently asked questions
Since X is not licensed, is it pointless to report?
No. X still enforces its own rules, and its policies on intimate images, private information and impersonation are clear. Reports simply have no Malaysian deadline. Well-documented reports in the right category get answers; we file them that way and follow up until X decides.
Can MCMC force X to remove a post?
MCMC can receive your complaint at aduan.mcmc.gov.my and contact X, as it did over Grok images in 2026, but the Act’s platform duties and fines do not apply to X. We file the MCMC complaint when it adds weight and rely mainly on X’s policies.
The account deletes and reposts. What can you do?
We keep dated captures of every version, report each new post, and use the earlier decisions and copyright reports as evidence. The 20 link pack and the monthly plans add monitoring, so new copies are found and reported without you having to search for them.
Do I need an X account?
No. X accepts impersonation reports from people without an account, and several private information and nudity reports can come from anyone. We file for you; when X needs confirmation from the person shown, we tell you exactly what to send and where.
Related services
Leaked video removal
A private video of you circulating on Telegram, X, TikTok or overseas sites: we report each copy, de-index it from Google and look for re-uploads.
Learn moreDoxxing removal
Your IC, address, workplace or family exposed to invite harassment? We report the posts on TikTok, Facebook, Telegram, X and forums, then clear Google.
Learn moreDeepfake removal
AI-made nude or sexual images using your face: we report them as fake intimate imagery to platforms, MCMC and Google, and track the channels that copy them.
Learn moreTelegram
Leak channels, doxxing channels and bots selling private content on Telegram: we report each public link to Telegram and MCMC and remove the Google results that point to them.
Learn moreFake accounts
Profiles using your name or photos on Facebook, Instagram, TikTok, X, Telegram or dating apps: reported under each platform’s impersonation rules, then checked until they go.
Learn moreTell us what’s happening. We’ll take it from here.
Free, confidential assessment. Send the links through the form: we reply within 24 hours with the route and the fixed RM price.